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Privacy Policy


Qwiksta.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.qwiksta.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Qwiksta.com is a property of Gala Hospitality Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at 10, Tarang, 4th Floor, Flat No.16/17, Off carter road, Khar West, Mumbai 400052, Maharashtra.

This Privacy Policy states the collection, use and protection of the Personal Information collected on this website. This policy is not applicable to our corporate partners or other business affiliates. Also , Qwiksta is not responsible or does not commit to the privacy policy stated by Corporate Partners.

Collected Information

In general, you can browse this website without revealing any personal information about yourself. However, in the event you desire to make any reservations through our website, we will require information such as your name, contact number, email id, billing information, bank account details and such other personal information. You are requested to provide accurate and correct information. We shall not be responsible for the authenticity of the personal information or data supplied by the users and any inconvenience caused because of the same. Based on your use of our services and on your behavior on this website, we may automatically track certain information about you.

● We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

● We use information to respond to your requests or questions: We might use your information to confirm your registration for an event or contest.

● We use this information to do internal research on our users demographics, interests and behavior to better understand, protect and serve our users. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide to our users.

● We use information for security purposes: We may use information to protect our company, our customers, or our websites.

● We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you book hotel from us we enroll you in our newsletter.

● We use information to send you transactional communications: We might send you emails or SMS about your account or a booking done.

We assure you that we will collect only such information which is necessary and relevant to us, to provide you with the services available on the Site. We use Information as otherwise permitted by Law.

Personal Information

Personal Information is that information which we may collect from you and is capable of identifying you. This information may include name, addresses, telephone number, e - mail address, credit card number, debit card number, cardholder name, expiration date, information about the travel, bookings, co-passengers, transaction history with Qwiksta and any other information that is shared by users of the website.


We may use data collection devices such as "cookies" on certain pages of the Site to help analyses our web page flow, measure promotional effectiveness, and promote trust and safety. We may also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site.

Use of information collected

We assure you that we use the personal information you provide us only as appropriate and required in the ordinary course of business. We use your personal information to allow us to process your reservation on the website, to provide you with improved services, to contact you when it is needed by telephone and e-mail and to assist you, to share the same with trusted third parties, if so required. Further, the relevant information may be used by us to communicate with you on any matter relating to your reservation and / or to communicate the details thereof and of other services displayed on this website. We may also use your personal information to resolve disputes, troubleshoot problems, measure consumer interest in the services provided by us, inform you about online and offline offers, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce the Terms and Conditions of Use; and as otherwise described to you at the time of collection. The information may also be used to improve our marketing and promotional efforts, to analyses site usage, improve and customize the website’s content, layout, and services. These uses improve the website and help us to tailor it to meet your needs so as to provide you with a smooth, efficient, safe and customized experience while using the Site.

Link to third party websites/ apps The Website and any other communication sent to you may also contain/display Third Party advertisements and links to other websites, applications or products and services. Qwiksta is not responsible for the collection and use of data by these respective websites. If you click on one of the links to third party websites, you may be taken to websites which we do not control. Qwiksta has no control over the website of these third parties nor does it have access to technology/cookies utilized by them. Usage of these third party sites will be governed by their privacy policy. We urge all users to independently view their privacy policy before use of these third party websites.

Sharing of information

In order to provide you the Services, we may provide your Personal Information as necessary to the following

Third Parties without notice to you:

● Third Party contractors, who work on behalf of or with us to provide you with such services, to help us communicate with you or to maintain the Website, on a need to knows; basis. Some vendors may be located outside of India;

● Governmental authorities, in such manner as permitted or required by any other applicable law;

● Corporate entities and affiliates, to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our Services, and to facilitate joint or co-branded services that you request, where such services are provided by more than one corporate entity

● Another business entity, should we plan to merge with, or be acquired by that business entity, or re- organization, amalgamation, restructuring of business.

Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information and Sensitive Personal Data or Information.

In the event we are required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you.

Eligibility To Transact With Qwiksta

You must atleast 18 years of age to transact directly with Qwiksta and also to consent to the processing of your personal data.

Changes in this Privacy Policy

We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary on this page. You should access our privacy policy regularly in order to familiarize yourself with the latest policy.

Grievance Policy

Should you have questions about the Privacy Policy or our information collection, use and disclosure practices, you may contact us at the address: support@qwiksta.com We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of your Personal Information.

Express Consent

By using the Site and/or by providing your information, you consent to the collection and use of the information you disclose on the Site in accordance with this privacy policy.


If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the websites terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.